Does Roomster Tell You if People Read Your Messages
Is Roomster Legit?
If you are looking for a comprehensive Roomster review, you lot've come to the correct place. To save yous fourth dimension and potential headache, we investigated the visitor and tested the Roomster platform to answer the question, is Roomster legit? This is what we've learned.
Is Roomster a legitimate company?
Roomster claims to be the "largest online social network for roommates, with 4 million active listings". Before we investigated the actual product, we wanted to observe out if the company behind Roomster is legit.
According to the Improve Business organization Bureau (BBB), Roomster Corp. is a existent company that's been in business concern for xiv years. The company began its performance on Sep 27, 2003 and is based in New York Metropolis .
They accept a real physical address and 44 employees as of October 2021 co-ordinate to LinkedIn. They are also listed on Crunchbase as a legitimate startup.
So yeah, Roomster Corp is a legitimate company.
What's the Internet proverb about Roomster?
We've looked at a few popular review sites on the Internet to provide you with the summary of Roomster reviews as of February 2019.
| Review Site | Number of Reviews | Average Ratings |
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We recommend you visit each website above and read and consider all the reviews if you are thinking to sign up with Roomster. We summarized the most popular Roomster complaints below.
Most mutual Roomster complaints
Misleading subscription
Roomster offers a 5-day subscription bundle to let you endeavor their service.
Nevertheless, if you don't cancel your initial v-twenty-four hours subscription, they'll automatically upgrade your business relationship to the 30-mean solar day parcel.
Even if you determine to cancel the subscription, many customers complained the cancellation process was difficult and y'all might take to go through a lot of hassle if yous try to get a refund after existence charged.
Note: If you lot decide to attempt Roomster, don't forget to cancel your 5-solar day trial package before information technology'south auto-renewed!
Poor customer service
Many customers complained that when they reached out to the customer service (which can simply exist done via their website), very often they got a reply that seemed to be automatically generated and they couldn't get through to the existent man.
Fake listings and messages
Many reviewers complained that Roomster sent them fake listings just to go them to sign up for a paid service.
They claim they were getting a very large number of messages and most of those messages are most likely generated by bots or Roomster employees.
As well, reviewers merits that most of the profiles on Roomster are non active and have been created by people who signed upward for a gratuitous account merely never upgraded to a paid service.
Craigslist spam
Many customers merits they were told to sign upwardly with Roomster after they posted a listing or replied to a listing on Craigslist.
Craigslist poster asking usa to sign up with Roomster
We also got contacted by a few individuals after responding to a few Craigslist listings and were encouraged by those individuals to sign upwardly with Roomster before we could go more data.
Once we signed upwardly, we never heard back from them. Watch the video below to larn more than.
Privacy concerns
Numerous customers complained that when they gave Roomster access to their Facebook profile, their Facebook interests were fabricated visible to others on Roomster and, according to some reviewers, even some of their Facebook posts that were set to individual were visible to others.
Be careful when signing upwards with your Facebook or any other social profile if y'all are not comfy with sharing too much personal information.
Signing upward with Roomster to verify the negative claims
We went ahead and signed up with Roomster to verify the negative claims and assess the quality of the Roomster platform. Our goal was to find a roommate in the San Francisco Bay Surface area.
Signing up for a free account
Nosotros were surprised to run across the Terms of Use pop upwards on the screen as soon as nosotros signed into our gratis Roomster account. In their terms of use, Roomster clearly specifies the automatic renewal policy and provides the cancellation instructions as can be seen in the screenshot below.
However, if nosotros didn't know about the automatic renewal from all the reviews, we'd probably never discover it between the small fonts and, like most people, would probably but accept the terms of use without reading them starting time.
Roomster emails flooding our inbox
After creating the profile, our email box got flooded with email notifications from Roomster that looked like this.
If we were looking for a identify to live, that would definitely become u.s.a. excited. And so we clicked on the "View bulletin" button and were immediately taken to the Roomster'due south "upgrade your package" page.
Upgrading to a 5-solar day paid subscription
We were happy to discover that PayPal was one of the payment options because it would be easy for u.s. to unsubscribe before the 5-day trial period ends. We recommend you always utilise PayPal when making purchases online because this way y'all won't exist sharing your credit card number with a company you are buying from.
Notice we were also presented with the terms of use for the second fourth dimension clearly stating that Roomster will auto-renew our subscription automatically as soon equally the initial period ends. Every bit presently as we signed up, we received an electronic mail confirmation stating in one case over again that the subscription volition renew as soon equally our current subscription ends.
Then far, nosotros didn't detect anything inherently scammy near Roomster. We were given a hazard to read and accept the terms of use multiple times throughout the payment process, and we were given multiple payment options!
Using Roomster to notice a room for hire
To test Roomster, our goal was to detect a room for rent. The interface of the site looked very squeamish, with the advisable filters, pictures, and descriptions.
On the surface, Roomster looks similar a more sophisticated version of Craigslist, with a much more than intuitive interface and an interactive map. Yet, when we replied to 15 different posters request them if we can view the property, that's when things got interesting.
Depression response rate and scams
We received a very low response rate. Only iv people got back to us, and iii of them were obviously trying to scam the states. It looks similar the majority of the listings on Roomster are either not active or created by people who have unscrupulous intentions. Here's how a typical respond looked similar:
Here's another example:
Most of the room listings contained a phone or an email address encouraging viewers to contact the affiche directly, and most of the messages that we sent via the actual website were never replied to.
Conclusion
Nosotros've looked at customer reviews and tried Roomster to answer the question: Is Roomster Legit? In our opinion, Roomster is a legitimate visitor based in New York city with a great thought simply poor execution.
The Roomster interface and navigation are absolutely phenomenal compared to a free alternative like Craigslist, but considering it is a paid service, most of the listings are either not active or abused by scammers.
Things we liked about Roomster
- Cute and easy to utilise interface with powerful maps and filters
- The terms of apply were presented to us multiple times and the subscription receipt conspicuously stated that our subscription will be upgraded and automobile-renewed
- We were able to employ PayPal for payment
Things we didn't like nearly Roomster
- Most of the listings aren't active
- Likewise many scammers using the website without any control by Roomster
- Questionable marketing tactics on Craigslist. While nosotros don't claim Roomster is involved, our experience suggests there are some people on Craigslist (most likely affiliates) making fake listings in order to promote Roomster.
- Automated subscription upgrade that most users will not find in the minor fonts of the terms of apply or the receipt. We wish Roomster made it more than clear during the signup process.
- Misleading email messages you go from Roomster bots and not the actual posters. Nosotros believe the company does it to encourage a consumer to upgrade to a paid parcel.
The final words
Based on our experience, we cannot recommend Roomster at the moment merely the company is legitimate and does not seem to be engaging in any illegal activities.
Roomster didn't work for us, just nosotros tin't claim it won't work for yous. If you decide to give Roomster a try, make certain to:
aneSentinel out for scams
2Cancel your subscription before information technology auto-renews
Have you tried Roomster? Please rate and share your experience in the comments beneath!
Source: https://shoplegality.com/roomster-review/
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